About

We have been providing I.C.T. Management services in various capacities to Small and medium organizations since 1996. We take pride in maintaining a level of trust where our clients can depend on us to provide unbiased input and consulting services that enable them to maximize their efficiency and reduce expenses.

We work for you! We provide enterprise level Direction, Products, and services. Our Adaptable fee SLA  insures we are at your beck and call during your business hours. There are no beginners at Your Side I.T; Leading the way are a Director of I.C.T. / Network Operations Manager and a deputy Director of I.C.T. /Sr. Network Operations Manager who are well skilled and experienced to always insure you are getting the best value for your dollar.  If you are interested in what we can do for you, please contact us. We will arrange to meet you in person, or virtually online, at your convenience. After we meet with you for the first time, we will develop a go-forward plan and service level agreement (SLA) contract that best suits your needs

Our SLA contracts are a definition of services and service levels we will provided to our clients at defined rates. Our contracts are available on 1-year terms, with monthly options to make adds/moves/changes, to accommodate growth, contraction, inflation, deflation, and service level changes. We encourage our clients to not sign more than 1-year agreements with any providers where possible. Lock-in can prevent you from exploring all options available. We are always available to our clients to act as negotiators on their behalf should they have a need for multiple providers, for example: multinational companies.

Our typical dress code is casual with a bit of geekiness (think Big Bang Theory).  Where required, we will adjust accordingly and/or we will conform to site dress code for long term on-site positions.

Industries

This is a brief list of our industry experience.

– Automotive retail
– Oil & Gas / Energy
– Veterinary services
– Medical services
– Retail
– Accounting services
– Technical Services (Trades)
– Software Development
– Law
– Transportation
– Grant funded Projects
– Other Professional services
– Non Profit

Specialty

We Provide Specialty solutions for a variety of niche cases.

– Workstations for development, production, or analysis in a variety of fields such as Medical, Seismic, CAD, Digital Audio, Digital Video, Surveillance, and more
– Custom Firewall and Network systems
– I.P Surveillance cameras
– Security systems
– Voice over I.P. (VoIP)
– Replicating virtual servers for Disaster mitigation

Experience

– Managing I.C.T. for organizations of varying size 1 to 500 seats across 1 to many locations
– Design and management of Collaborative software systems (both office 365, and open-source solutions), web hosting systems, applications, and Database Servers.
– Business continuity planning (emergency response planning for I.C.T. operations and backups systems)
– Design and manage Wireless and wired networking, including mobile/cell/POTS connectivity.
– Design and manage Network security
– Coordinate Software development/Evaluation/procurement/implementation in a variety of environments.
– Coordinate Web and Mobile Application Development
– Document Management and Search Solutions
– Web Presence and Content Management Systems development
– Customer Relationship Management systems
– Training

Contact

You may notice we don’t readily identify ourselves on our website. This is for security reasons. 99% of our clients are referred to us by word of mouth. This website is here mostly for a reference point. If by chance you have landed on this website and you are interested in having us manage your I.C.T., please fill out the form below.